Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Wouldn't choose anyone else
By far, Healthy Paws has been the best insurance company to deal with. My red heeler had eye issues and has had both eyes removed. Through all of the drs visits, the specialists, the medication, and then surgeries....Healthy Paws was the easiest part of the process. Their coverage really saved my bacon financially and the process to submit a claim is so easy. You would not go wrong by choosing Healthy Paws. I will insure all of my future pets with them.
Insurer: Healthy Paws
By: Kendra
Friendly, efficient and caring!
Friendly, efficient and caring! Thanks, merci! Adam Babb
Insurer: Trupanion Canada
By: Adam
Answered my question and claims
Answered my question and claims are easy to file.
Insurer: Trupanion
By: Lee
Good value
Good value, with mostly helpful service reps.
Insurer: Trupanion
By: Nathan
I find Trupanion agents always helpful
I find Trupanion agents always helpful and able to respond to my inquiry to the best of their ability.
Insurer: Trupanion Canada
By: Taryn
The staff always provide exceptional service.
The staff always provide exceptional service. Trupanion is very prompt in acknowleding that they received a claim and processes all claims very promptly.
Insurer: Trupanion Canada
By: Joseph
I've used Trupanion for years
I've used Trupanion for a number of years and have nothing but good experiences with Trupanion
Insurer: Trupanion
By: Julie
Trupanion has always been prompt
Trupanion has always be prompt, friendly, reliable and covered most of the costs!
Insurer: Trupanion
By: Elona
Trupanion has been fantastic
Trupanion has been nothing short of fantastic. Even while waiting for my new Visa, because mine was stolen and therefore they couldn't get my automatic payment, they are so understanding and patient. Love them. My cat has received excellent coverage when she became ill, there was no lag time between the bill and trupanions coverage which makes caring for Willow much less stressful
Insurer: Trupanion
By: Suzanne