Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Healthy Paws came through
Thank you Healthy Paws,for checking on her, hopefully she will continue to feel better, I do not know what I would have done without you. You helped save my soul mate, she is my best friend. People joke about dogs being our best friends, but truly she is. She waits by the door every morning to go to work with me. The other dogs run to the kitchen for food, but not her she just patiently sits by the door waiting to go with me. I have no idea why. Im not ussually popular with some people, Ive never been a natural beauty, but to her, I'm her world. It breaks my heart and everything in me to watch her go through this. I know Ill never be the same without her....She has been probably the best part of my life. Thank you for everyday you have given me with her. I truly want to have everyone I meet to do business with you. I love you guys../ Stacey Wampler
Insurer: Healthy Paws
By: Stacey
Nationwide has the best Pet Insurance
I work in health insurance and thought why not get pet insurance. I knew I would use it at some point. I just didn't think it would be used as much in 1 short year.. And to think how much Nationwide actually cares. Not only did I get my reimbursement in a quick time frame, I also received and email wishing my dog the best and a speedy recovery. Now that's a company that care about their customers.
Insurer: Nationwide
By: Roberta
Wouldn't choose anyone else
By far, Healthy Paws has been the best insurance company to deal with. My red heeler had eye issues and has had both eyes removed. Through all of the drs visits, the specialists, the medication, and then surgeries....Healthy Paws was the easiest part of the process. Their coverage really saved my bacon financially and the process to submit a claim is so easy. You would not go wrong by choosing Healthy Paws. I will insure all of my future pets with them.
Insurer: Healthy Paws
By: Kendra
Friendly, efficient and caring!
Friendly, efficient and caring! Thanks, merci! Adam Babb
Insurer: Trupanion Canada
By: Adam
Answered my question and claims
Answered my question and claims are easy to file.
Insurer: Trupanion
By: Lee
Good value
Good value, with mostly helpful service reps.
Insurer: Trupanion
By: Nathan
I find Trupanion agents always helpful
I find Trupanion agents always helpful and able to respond to my inquiry to the best of their ability.
Insurer: Trupanion Canada
By: Taryn
The staff always provide exceptional service.
The staff always provide exceptional service. Trupanion is very prompt in acknowleding that they received a claim and processes all claims very promptly.
Insurer: Trupanion Canada
By: Joseph