Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Love Nationwide
I love having nationwide for my puppy. I have a teacup puppy and you never know when an accident could happen with them being so tiny. Every time I have called to speak with someone if I had a question everyone was so helpful and went above and beyond with little or no wait time. I feel like my pet has a better insurance plan than me lol. The only complaint I have is if you submit a claim and if for some reason it is blurry on nationwides end or if they need additional information they don’t contact you or let you know, you have to contact them. Besides that nationwide RULES!
Insurer: Nationwide
By: Ashley
If you love your Pet, then NationWide Pet Care is for you!
I have found NationWide to be Caring, Professional, and spot-on with the care they provide. Both my Pup and I thank you, NationWide!
Insurer: Nationwide
By: Bill
Great insurance
My claims have been re embitsed in a more timely manner. They were slow for a while...
Insurer: Nationwide
By: Lauren
Always quick
Always quick and if I call in the reps are always friendly , knowledgeable and helpful.
Insurer: Trupanion
By: Joan
Expedited claims service is great
Expedited claims service has worked really well and relieves lots of stress when my little Willow is so ill. Thank you Trupanion!
Insurer: Trupanion
By: Judith
Thank you!
Amy was very cooperative and helpful. I received the understanding that I needed concerning how the insurance works. Thanks Amy u r a wonderful rep.
Insurer: AKC
By: Sean
Quick service
Always quick and if I call in the reps are always friendly , knowledgeable and helpful.
Insurer: Trupanion
By: Joan
Always quick and easy to use.
Always quick and easy to use. I recommend trupanion to strangers when I hear them talking about getting a puppy or kitty, not just my friends and family.
Insurer: Trupanion
By: Virginia