Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
Other Categories
So kind
Sara was so kind and help me a lot
Insurer: Pets Best
By: Charlyn
Very customer focused
Very customer focused and quick to respond on every claim. This has been my experience for almost 12 years.
Insurer: Pets Best
By: Linda
Recommended to friends
What can I say other than "Thank You!" We have 3 dogs enrolled in Pets Best and could not be happier with the program. Two of our dogs have had significant issues within the past 18 months. All claims for their illnesses have been processed promptly and as expected. Pets Best provides peace of mind that the health care of our pets, who are also members of our family, does not have to become a financial decision. Thank you Pets Best. You are recommended to all of our friends.
Insurer: Pets Best
By: Kathleen
Love the peace of mind
Wellness exam and vaccines for our little guy- a rescue we've had for a year. He's in great health, but we love the peace of mind, knowing he's in good hands, for both routine and catastrophic events. Coverage is great, and you've made it so simple to file, "even a caveman can do it"! So glad we chose Pets Best. Thank you!!!
Insurer: Pets Best
By: Patti
Treated very professionally
In the very beginning of my phone call to get some quotes I was treated very professionally and nice. It was a lot of knowledge on your representative side. I got my kittens spayed and chipped. The only thing I don't understand FYI the medication she was giving to keep her calm was not covered. Otherwise, it's been a very positive experience. Thank you.
Insurer: Pets Best
By: Kathleen
100% satisfied
Ever since I started with PetsBest, I have been 100% satisfied with the process. There's never a problem with my claim, the payout is easy to understand and fast. It truly feels like they put my peace of mind and my dog Tucker's health and safety first! Thanks PetsBest!
Insurer: Pets Best
By: Ryan
Very pleased with our experience, no hidden gimmicks
Embrace Pet insurance has always worked with us, there are no hidden agendas or gimmicks. I have always been very happy with our claims and reimbursement rates.
Insurer: Embrace
By: Kami
Easy
Jax is the second pet I have had coverage on.Never a problem and very easy to deal with.
Insurer: Nationwide
By: Stephanie
Awesome service from beginning to end
All I can say awesome servicee
Insurer: Nationwide
By: Margaret