Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Easy & Effective!
this company was recommended by my vet and after researching a few others I'm happy w/ my selection. I have submitted multiple claims and they have been processed smoothly. It's easy to set up your account, submit claims, and receive payment. You really don't know how well your insurance provider is performing until claims arise & after about 6 months, I'm more than satisfied w/ the service provided.
Insurer: ASPCA
By: Charles
Efficient
The claims process is really easy and the details outlining the claim when payment is issued is very clear. I never have any questions and know everything is getting processed.
Insurer: Nationwide
By: Andrea
Very Easy to Work With
We have had Nationwide pet insurance for 3 of our dogs. They are very easy to work with for claims processing. They were also very sympathetic when one of our dogs passed away unexpectantly. I would definitely recommend them.
Insurer: Nationwide
By: Kathy
Great and fast service!
During a stressful time, this process couldn’t have been easier or more user friendly. They were quick to process the claim and help us out! So grateful we chose Nationwide. Thank you!
Insurer: Nationwide
By: Carli
Nationwide is the best!
Nationwide pet insurance is so great! Very easy claim submission process, quick review of claims and speedy reimbursement. The direct deposit option makes the process even easier. So glad we choose to insure our Golden Retriever with Natiinwide!
Insurer: Nationwide
By: Jamie
This product is such such a blessing.
I have held pet insurance for over 15 years. First with Veterinary Pet, and now with Nationwide pet insurance. Those companies were excellent in the way they handled their business. I will continue to recommend this product to everyone I run into who cares about their pets.
Insurer: Nationwide
By: Jill
Outstanding service
I love how easy and fast it is to file. A claim and be reimbursed timely
Insurer: Nationwide
By: Patricia
Best Decision Ever
I toggled with the idea of pet insurance when I got my dog and am so glad I found Nationwide's pet insurance. You never know when you're animal needs vet care, and bills stack up quickly, especially as a puppy! There's no better feeling than the peace of mind you get from having insurance and knowing no matter what you can take care of your little fur ball. It so easy to file a claim, and you get a check back in the mail super quick! They check in on my pet and provide other helpful services that makes me feel like they really are on my side. It's the best decision I've made in the past year to get pet insurance with Nationwide.
Insurer: Nationwide
By: Elana
Always available, easy claim reimbursement & great customer service
Nationwide pet insurance has been wonderful to work with. They make everything easy. And reimbursement is quick and also easy.
Insurer: Nationwide
By: Tamera
Reliable and prompt and easy claims
you guys are awesome! You’ve covered my dog through tough times and I’m thankful! I just lost my fur baby Murphy RIP and will always use you’re company for coverage of any future pets and the boxer I have currently.
Insurer: Nationwide
By: Meg