Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,026 total


July 30, 2019

Would highly recommend Nationwide to anyone

I would highly recommend Nationwide to anyone with a dog and I rave about how wonderful you are!

Insurer: Nationwide

By: Andrea

Useful
July 30, 2019

My dogs say thank you

I adopted 2 havanese in jan 2019. I have used your pet insurance twice. I am extremely satisfied with nationwide pet insurance and would recommend. Diamond and Ryder are very thankful

Insurer: Nationwide

By: Joanne

Useful
July 30, 2019

Totally worth it!

Nationwide has been so helpful. From utilizing the vet helpline to processing claims, it is an easy experience that takes the confusion out of insurance. With getting a new puppy in the city, it was important that we were covered and boy, did that pay off! We had a few incidents and Nationwide was quick to pay and available for help.

Insurer: Nationwide

By: Liz

Useful
July 30, 2019

Best Pet Insurance Ever

Very happy we chose Healthy Paws They have excellent customer service and the App makes the process so easy. Would recommend to anyone looking for pet insurance

Insurer: Healthy Paws

By: Teresa

Useful
July 30, 2019

VPI is easy to work with

I appreciate VPI following up on Chloe after her surgery. VPI processes claims quickly. I am thankful for Pet Insurance it has helped with our vet bills.

Insurer: Nationwide

By: Tami

Useful
July 30, 2019

Outstanding

Outstanding

Insurer: Nationwide

By: Robert

Useful
July 30, 2019

I feel Sammy is always being care for in all areas which he deserves🥰

Your the best!!

Insurer: ASPCA

By: Deborah

Useful
July 30, 2019

Insurance for your pet gives you peace of mind.

This insurance is great. My puppy has had some issues, mainly due to him eating foreign objects. The insurance claims are easy to file and are paid in a timely manner. I am very satisfied with this company.

Insurer: Nationwide

By: Stacy

Useful
July 30, 2019

Well worth the money and easy as pie to obtain refund

This year our dog has visited the vet more than in her 3 years of life! I am so grateful for the coverage with Nationwide Pet Insurance. The extracted cracked tooth was an unexpected and untimely cost, but we were refunded in such a short period of time after submitting our claim. The process of online claim filing and receipt of funds is so easy and quick! I am a huge fan and have been singing the praises of Nationwide Pet Insurance whenever I can!

Insurer: Nationwide

By: Yvonne

Useful
July 30, 2019

Great coverage, quick a d easy claim process and prompt payment directly into my bank account.

Great experience with Nationwide! I have the confidence to be able to get the best care for my dog with less worries about if I can afford it. I know I will be covered and receive my claim payment promptly. I highly recommend this company.

Insurer: Nationwide

By: Dan

Useful

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