Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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They were very helpful with questions and my claims
I like the way they are helpful with your claims and questions The service was outstanding.
Insurer: ASPCA
By: Sharon
The claim process is reliable, easy and time efficient.
I am very satisfied with the expediency of reimbursement . The faxing of claims and your thorough records make this an easy process. I would recommend your pet insurance to anyone who is shopping around!
Insurer: Nationwide
By: Linda
Nationwide is fantastic
I've never had any issues with Nationwide. They make it very easy to submit claims and they always pay on time.
Insurer: Nationwide
By: Paige
Fantastic
What a pleasure dealing with narionwide.I never have to worry about bringing my dog to the vet.
Insurer: Nationwide
By: Anita
Amazing service
Thank you for amazing service
Insurer: Nationwide
By: Tanya-Faye
Great company!
Have been with Trupanion for 7 years. Have 2 dogs with medical needs. Never had any problems with this company. Always recommend to everyone!
Insurer: Trupanion
By: Aleksandra
Excellent claims service!
Excellent claims service thank you!
Insurer: Trupanion
By: Ken
Trupanion has superb customer service.
Trupanion is easy to deal with and very responsive.
Insurer: Trupanion
By: Sharon