Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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A client for life
It was awful enough to hear the vet tell use out male Savannah cat Leto had a complete blockage and unable to urinate it returned again and we had to go with a surgical correction. Having to worry about the bill would have made this so much more stressful. Nationwide has our business and thanks.
Insurer: Nationwide
By: Will
Excellent and Timely Service
I am so impressed by this company! It took only a few days to review and approve my claim, thank you so much.
Insurer: Nationwide
By: Corey
Had great experiences with Nationwide covering my pet.
My young dog is well taken care of with nationwide its an easy claim form and they are very prompt with their reimbursement.
Insurer: Nationwide
By: Bryan
Great - Thank you
Very easy to view and submit documents - communicated clearly about time(s) they could need for claims processing - pleased with the entire process. Thanks!
Insurer: Nationwide
By: Nathan
Easy and Convenient Claims submittal process
Use mobile app to easily submit claims. App allows you to take picture of your receipts and quickly add to your claim. Claims are process in 10 days or less via check or direct deposit. I’ve used check and received it quickly. Great experience and service.
Insurer: Healthy Paws
By: Kristy
Fantastic insurance! Simple, fast, and no hassle processing claims
I love this insurance! They make everything simple, no hassle, and everything is processed very quickly without any issues. To me, you cannot get better than that!
Insurer: Nationwide
By: Julie
Don’t regret getting this insurance
Never had any problems!
Insurer: Nationwide
By: Amanda
Very pleased with Nationwide
I have been very pleased with the service I have received from Nationwide. I have had them since my puppy was 6 months, he is now 1 yr 8 months old.
Insurer: Nationwide
By: Maria
Nationwide is the BEST pet insurer out there!!
Nationwide is very quick to respond to claims and is very fair..
Insurer: Nationwide
By: Christine
Excellent service
Excellent service! Quick reimbursement and they care enough to follow up on my pets recovery.
Insurer: Nationwide
By: Margie