Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Trupanion: our ally!
Our claims are always done quickly and efficiently. We are so glad we have Trupanion as an ally in our efforts to keep our dog Barnabas as healthy and happy as he can be!
Insurer: Trupanion
By: Jane
Trupanion is the Best Pet Insurance!
Trupanion is the best pet insurance out there. I recommend the company to anyone who will listen. We have been able to care for our sweet kitty and get her the services she needs only because of Trupanion and its excellent service. If you have a pet, get Trupanion.
Insurer: Trupanion
By: Robert
Satisfied Customer
This is our sixth year with Trupanion. We chose Trupanion initially, after a lot of research, because they covered German Shepherd health issues that other carriers did not. Our experience has improved each year. They have made claim filing and claim payments so easy.
Insurer: Trupanion
By: Pamela
Great Service
As usual, my claim was handled phenomenally! The claims agent was wonderful very efficient. I recommend Trupanion to anyone with a pet.
Insurer: Trupanion
By: Marcela
Very unhappy with coverage.
Getting a claim paid took 3 months and appealing 7 claims. It was horrible. I cancelled my policy.
Insurer: Trupanion
By: Sarah
Trupanion was a lifesaver
The best no hassle after this sad time we have had with our Frenchie. Dealing with Trupanion was compassionate and a huge relief.. thank you
Insurer: Trupanion Canada
By: Amanda
Coming to the rescue once again
Trupanion is always in our corner. Quick to provide quotes and always checks in to see how our fur baby is doing. Highly recommend Trupanion to every pet owner! Thank you for caring as much as we do!
Insurer: Trupanion Canada
By: Colleen
Claims
Quick and friendly service!
Insurer: Trupanion Canada
By: Teena
Confusing question
So far I am impressed with Nationwide Pet Insurance. Their communication, process, thoroughness and closure of a claim has been outstanding.
Insurer: Nationwide
By: Estella