Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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So glad I got coverage with Nationwide
I wasn't sure about getting dog insurance, but thank god I did. Nationwide has been great. I send in my claims via email and fax and I am reimbursed quickly. I highly recommend them.
Insurer: Nationwide
By: Rosanne
Reliable, concise, trustworthy pet health insurance.
My now 12.5 year old yorkie has been with Healthy Paws since he was 6. After many horrendous experiences with other companies, I cannot recommend Healthy Paws enough. Their coverage is clear and concise, and I absolutely love their online app that allows me to take a photo of his invoices to be submitted right away. The direct deposit option is also not only extremely convenient, but allows us to be environmentally friendly by saving trees. I work a lot in Canada, and they have been amazing in covering my pup's veterinary bills without any issues. I love them, and have sent many, many of my fellow pawrents there. Thank you Healthy Paws.
Insurer: Healthy Paws
By: LiLi
ASPCA Medical Insurance for my pet was the best thing I have ever done.
The service has always been the best and when I bought the medical insurance for my pet I realized it was the best decision I made.
Insurer: ASPCA
By: David
Nationwide really stepped up to the plate when I was dealing with a very difficult and emotional time when my dog.
The emotional stress of dealing with my dog through a leg amputation and then to find out that she has bone cancer was hard enough. And then to realize the added stress of how your going to pay for all this, was very worrisome. Knowing Nationwide was there to help, made that much easier to deal with. Annie is doing well after what she has gone through, my dog & I thank you for being there.
Insurer: Nationwide
By: Christian
Great
Higher recommend Natiinwide we’ve used it with our previous dog Luci an we’re quite happy. That’s why decided to use it agyfir Maddie they are prompt with payments and helpful. We highly recommend them.
Insurer: Nationwide
By: Donna
Extremely happy with with Nationwide.
I couldn't be more pleased with the experience I have had with Nationwide. Best policy ever. Thank you for the great service and coverage.
Insurer: Nationwide
By: RONALD
Would not own an animal without Embrace Insurance
I cannot say enough positive things about Embrace.... the coverage, timely reimbursement and customer service.... My lab Jazzy has had major surgeries, illnesses, etc. and Embrace has been my piece of mind..... always!!! I will always choose Embrace with every and any animal I own.,,
Insurer: Embrace
By: Adrienne
Love knowing this policy is here.
Always helpful and eases my mind knowing I have the insurance that helps so much with needs for Stewie
Insurer: Nationwide
By: Deborah
Recommend Nationwide Pet Insurance to EVERYONE!
We love Nationwide Pet Insurance and are so grateful for everything they provide from coverage to customer service. We recommend Nationwide Pet Insurance to all of our friends without hesitation.
Insurer: Nationwide
By: Stanley
Pet insurance can reduce the stress of taking care of your dog!
Nationwide Pet Insurance has been there understanding what the needs of my Dog are. Very happy I have pet insurance with them.
Insurer: Nationwide
By: Gina