Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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True care and coverage! Preventive, illness, accident!!!! My pups have had it all and ASPCA has covered it all, followed up with excellent customer care - I say care and not service because it's clear that everyone at ASPCA Pet Health insurance do actually CARE. I have no hesitation referring to friends and families.
Insurer: ASPCA
By: Jane
Great customer service and reimbursement
And with nationwide for many years with any pets and I’ve always been satisfied with their customer service and coverage
Insurer: Nationwide
By: Michelle
First-timers' experience
After 30 years of pet ownership, this has been our first experience with pet insurance and we've been very pleased. We have Hartville pet insurance for both of our dogs; enrolled as soon as we brought them home at 10 weeks. Submitting claims online is easy and claims are processed in a timely and understandable manner.
Insurer: Hartville
By: Tim
Excellent
You are the.best,I am a pharmacy tech I refer you to all my customers. Because of nationwide my close calls have been just that! My rottie Simba will be 13yrs old
Insurer: Nationwide
By: Quintero
Special Diagnostic
I paid for the full coverage for Kona. I understand he is a boxer and they are "cap" to pay for the claim. However, the last claim was for "special diagnostic tests" Echocardiogram and they refused to pay. Saying that was for "Boxer cardiac"...blah blah blah.
Insurer: Nationwide
By: Oranong
Trupanion your the best and I let everyone know what a caring company you are and recommend you to everyone
Another surgery, another ordeal with my little yorkie. But what makes it easier to handle is the caring people at trupanion. I truly believe you care about us and our pets. Thank You.
Insurer: Trupanion
By: Diane
When you have insurance you have more options.
Great service
Insurer: ASPCA
By: Misty
Better than my health insurance and easier processing of claims!
A+++ Wouldn't go without it. So easy to file a claim with them. Excellent coverage
Insurer: Nationwide
By: Gretchen
Excellent service
My dog recently had surgery for a shoulder injury. I was nervous because it was a very costly procedure done in a different state than where I live. Embrace was in contact with the vet and processed and paid the claims promptly and efficiently. I am grateful for Embrace.
Insurer: Embrace
By: Donna
I recommend Nationwide Pet
Nationwide was there when we needed it I would definitely recommend!
Insurer: Nationwide
By: Wendy