Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Best pet ins.
So easy to file Quick response time and claim payment! Thanks!
Insurer: Pets Best
By: Julie
Pets Best Is Best
I have used Pets Best since my dog was a puppy and they have always come through for us. Don't know what I would do without it.
Insurer: Pets Best
By: Brenda
Great experience - very pleasantly surprised!
I always heard horror stories about pet insurance companies, but when I bought pet insurance, FIGO was my choice. At crunch time, when my dog needed significant treatments, FIGO was there every step of the way and I didnt have to worry about the money when making choices to give my dog the best care possible. Thanks FIGO!
Insurer: Figo
By: Mike
Love Figo!!
We have 5 cats and have already had to use them for a senior Kitty and a young Kitty under one year. Their app makes it really easy and when that doesn't work ( Operator air lol) the people are compassionate, caring and helpful!! LOVE FIGO!!!
Insurer: Figo
By: Kari
I wish People Health Insurance was as good and easy to use as this Pet Insurance!
Very friendly and great coverage. The 24 hr Vet helpline is great to have as ell. i didn't expect to even have to use the insurance much but our puppy has had some typical puppy issues and it was a god-send having this insurance.
Insurer: Nationwide
By: Debra
Best Investment Ever
Highly Recommend Nationwide! My 10-month Golden Retriever had to go under emergency surgery and Nationwide reimbursed for it very fast, it was certainly the best decision we took to choose this great company.
Insurer: Nationwide
By: Rodrigo
Glad Nationwide is on our side!
So easy to file a claim. Easy to navigate website.
Insurer: Nationwide
By: Lisa
An unbearable situation was made bearable at the worst possible time . I highly recommend
The most unbearable situation was made bearable because of aspca pet Ins͏u͏rance. My sweet Sadie needed a big surgery & aspca has been there as fast as possible. Very professional all the way. I highly & will recommend them to all my canine & feline friends . The best service
Insurer: ASPCA
By: Kenneth
Pet insurance is the best investment you can make for your pets.
I am so thankful for Healthy Paws insurance! I got Willow started on the insurance when she was a puppy because I was fearful of her getting cancer. Little did I know she would be diagnosed with hip dysplasia at 4 years old and need a total hip replacement. Healthy Paws has been fairly quick getting the claims processed and I am already awaiting reimbursement for her surgery, which was 4 weeks ago. They even emailed to check on her progress! I have referred many people to them and will continue to do so.
Insurer: Healthy Paws
By: Cindy
Hot Spot Revew
I like Nationwide so far because Vet files claims to Nationwide and I don't have to worry about paperwork errors and then Nationwide expedites reimbursement checks quickly back to me. I have far less likely to wait on an issue now because of lack of money for the vet. Gives me piece of mind I am doing the right thing. . (PS, contact information provided is confidential).
Insurer: Nationwide
By: Zan