Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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I have been very pleased with covreage.
Good coverage, easy to file claims. Very helpful agents.
Insurer: Nationwide
By: John
Great insurance!
I love the helpline and love how much they actually care about your pets health. They always follow up and make sure they’re safe and happy. Im grateful!
Insurer: Nationwide
By: Rawan
Greatly appreciate the very quick reimbursement payment for my cat's unexpected surgery which left me financially strapped.
Wonderful service from Nationwide for my cats. My one cat had an unexpected surgery for tooth extraction and Nationwide was extremely quick with reimbursement and even sent me a kind message checking in on my cat and making sure he was OK. Things were financially tight and their quick turnaround in payment was extremely appreciated.
Insurer: Nationwide
By: Catherine
Quick response, courteous, fast pay
Staff is courteous. Easy claim reporting, timely response and payment
Insurer: Nationwide
By: Tina
If I have a dog, I have Healthy Paws Insurance
My dog has had a rough first 3 years. I signed up for Healthy Paws the week I adopted my dog Dex & it turned out to be the best thing I ever did. Dex started showing signs of pain shortly after he came home. Thanks to Healthy Paws I have been able to get him tested, diagnosed & treated for his discospondylitis. This has been extremely expensive & I am not sure I would have been able to get Dex the treatment he needed without insurance. He has since started to get better & is so happy & the healthiest he has ever been. I truly don't know where I or Dex would be without Healthy Paws. They have been there every step of the way & I can't thank them enough.
Insurer: Healthy Paws
By: Carol
Very Helpful and Prompt service.
Very Helpful and Prompt Service I gave you tens on Customer Service and Ease of claim rating, but my computer doesn't seem to want to take the information.
Insurer: Nationwide
By: Della
It's there for you especially when the unexpected happens
I'm very thankful that my pet has this insurance. Although the monthly premium seems high it has helped me by reimbursing me for much of the cost of my dogs health issues and several hospitalizations along with his wellness visits. They make it very easy to file a claim and my reimbursements are handled promptly. I always recommend to all new pet owners to contact Nationwide to get insurance right away.
Insurer: Nationwide
By: Christine
The best Health Insurance for pets
I am very happy I chose Healthy Paws as pets Insurance. My dog had GI Surgery. After surgery he had to stay in the hospital for one night of observation. The total cost was 3200$. Healthy Paws covered everything. The claim process was very easy and quick. They deposited the money in my account in a few days. I highly recommend it to everyone.
Insurer: Healthy Paws
By: Lorena
Very Friendly! They really care!
ASPCA insurance has great comparable rates and great customer service. After a particularly bad few weeks where our pup was in and out of the Vet, they personally called me to see how she was doing! Their app is great and easy to use. Sometimes the claims take 2-3 weeks to process but they do a great job overall!
Insurer: ASPCA
By: Lucas