Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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"Nationwide is on my side" 🎶🎶🎶
Great caring people! Submitted my claim with ease, and a check was soon on its way thereafter. I have recommended your services to friends.
Insurer: Nationwide
By: Leonard
Very grateful for the insurance and the support.
I appreciate the reimbursement and am grateful for the help with the costs. My vet office makes it very easy to submit the claims and nationwide is very quick to respond and process some reimbursement. Thank you.
Insurer: Nationwide
By: Laura
Best insurance company with which I have had a policy, whether it be auto, home or life.
I do not recall having any problem with this insurance policy or claims filed. Thanks for being a great insurance company! Too many make the word "insurance" negative. P.S. Emma is all well after all too frequent visits to the emergency room and her vet for various ailments this past summer and fall. Let's keep our fingers crossed for a good, but uneventful, holiday season for Emma.
Insurer: Nationwide
By: Darlene
So easy
Nationwide has made submitting claims so easy. Pet insurance was a scary thought before actually using it.
Insurer: Nationwide
By: Jennifer
"BLESSING"
Thanks for your fine care and wonderful assistance with costs to keep my dear, faithful companion, Sasha Rose, healthy. We were just outside for a game of ChuckIt. Please know that I recommend Nationwide Pet Insurance to so many friends and strangers!!!
Insurer: Nationwide
By: Naomi
Nationwide gives me peace of mind and always settles my claims quickly.
Nationwide has been great. Claims are settled quickly. I can’t imagine not having insurance on my dogs and I can’t imagine a better company.
Insurer: Nationwide
By: Karen
Best Decision Made
Our 3 dogs have been insured from the day they came into our home. There is no way we could have properly treated our aging babies without the help of pet insurance. The claims have been processed in a timely manner, and when you are retired it’s a great help. The option of one of them having to be put down because of illness is out of the question, with Nationwide we have been able to treat them as they’ve aged and gotten sick, just like people. I found out about pet insurance 12 years ago, and it was the best decision made.
Insurer: Nationwide
By: Sonia
Fast service
Like all insurance a little expensive but they are fast and professional.
Insurer: Nationwide
By: James
Finnegan
It is so easy to file a claim. Customer service is helpful and easy to get a hold of.
Insurer: Nationwide
By: Luanne
Wonderful experience working with Nationwide regarding Max's pet insurance claims.
Submitting claims from our Vet clinic for Max's appointments and care have been easy. Nationwide keeps us informed from the time they receive the bill, while under review, and a full explanation of coverage once the bill is paid.
Insurer: Nationwide
By: Susan