Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Insurance has been useful
Nationwide has saved us hundreds with our bulldog. The claims process should be more automated and paperless but it’s quick and that’s very good.
Insurer: Nationwide
By: Courtney
Easy claims and quick payments
We are very happy with Nationwide’s Pet insurance. Easy claims and fast payments.
Insurer: Nationwide
By: Melinda
I have all 3 of my dogs insured with Nationwide. Mardi since she was rescued at 3 months old .
Always completely satisfied with service. I have never had any problems or issues
Insurer: Nationwide
By: Judith
Great Insurance to save cost of vet bills.
We are customers since March 2019. The service and saving has been immerse. Can't see anyone having a pet and not having this insurance.
Insurer: Nationwide
By: Bill
Nationwide has been the BEST choice I made for my pets
There are so many Pet Insurance Companies. I was fortunate to have the good sense to pick Nationwide 4 years ago. My occupation involves insurance but I’ve never had interactions with people that are more patient caring and knowledgeable than the representatives at Nationwide Pet Insurance. After an unexpected death of pet last year, and getting a new puppy this year that after 6 months a heart defect was identified, they have been there for me with all my questions and concerns.
Insurer: Nationwide
By: Stephanie
From time of purchase of the insurance until the need to utilize, our experience has been a positive one.
We appreciated the timely response to our claim. Albert has had his sutures removed and is doing great.
Insurer: Nationwide
By: Gail
Awesome and very fast service!
Having a sick pup is difficult enough, especially when anticipating multiple vet bills. You guys help ease the difficulties in a very fast and efficient way. Thank you very much!
Insurer: Nationwide
By: Eike
My claim was handled very quickly and a must have for any pet owner
Nationwide’s claim process was quick and easy to submit. My claim was paid very quickly and made my decisions for treatment for my dog very easy to make! Because Nationwide is on our side!!
Insurer: Nationwide
By: Jeff
Nationwide Pet Insurance is the way to go
Nationwide Pet Insurance has been most valuable and helpful to me with my two precious Goldendoodles Esme and Rooh. Whether it be routine examinations, vaccinations or any illnesses that pop up, your customer service has been exceptional. Thank you for all that you do. ❤️🐶
Insurer: Nationwide
By: Kim