Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Thank you for covering the laser treatments- she healed amazingly fast!
Thank you for your coverage. Because of you Jet could heal very quickly due to covering the laser treatments. The cast & splint are already off and the deep cut has healed enough that it can't tear open again. I'm very impressed - not only with the healing power of the body, but that technology can help speed the healing process! Thank you for making that happen! I've been telling friends to switch to Nationwide for the excellent coverage & instant claims..
Insurer: Nationwide
By: Shannon
Great company
We so appreciate Nationwide. Kelley is 9 and has had very good health. As with humans, as dogs age, health issues arise. Our vet is very thorough and keeps such a good and caring eye on his clients. We are lucky to have such a good vet and a sweet schnauzer! Thank you for your help in caring for God’s creatures!
Insurer: Nationwide
By: Lynda
Great coverage, user friendly
I am so happy that I purchased Nation Wide Insurance for my dog. Nation Wide has made it so simple to issue a claim via the VitusVet App. I simply take a photo of the invoice with the app and submit the claim. Within 24 hours I receive an email verification that Nation Wide has received the claim. I have already recommended Nation Wide to several of my friends that have pets.
Insurer: Nationwide
By: Alphonso
Easiest insurance I have ever dealt with.
Nationwide has been great to deal with. Their on line claim web site is easy to use and claims are paid quickly. I recommend this insurance to everyone I meet with a pet.
Insurer: Nationwide
By: Eric
Quick, easy and convenient clean service
As I stated in the title, it’s very easy to work with you. It was easy to set up the policy and the claims were simple to process through my cell phone. The claim checks were received quickly as well.
Insurer: Nationwide
By: Tom
Happy Customer
Nationwide Pet insurance has been a breeze to work with. Their customer service is excellent and claims have been easy to input and fast to get reimbursed.
Insurer: Nationwide
By: Kareen
I wish my health insurance was this easy
I wish my human health insurance was as easy as this pet insurance. Claims are easy and paid fast. Customer service is efficient.
Insurer: Nationwide
By: Adam
Nationwide Pet Insurance is the BEST.
Nationwide is prompt with reimbursement and so easy to deal with. They always check on your pet after vet visit. I have had other pet insurance, and they cannot compare with Nationwide. I have referred friends to Nationwide. In fact, a friend referred us.
Insurer: Nationwide
By: Gordon
Great pet insurance
Very happy with healthy paws. They process claims quick and efficiently and make it super easy to submit. Read your policies and u won't have any issue on what's covered and such. Very satisfied with them
Insurer: Healthy Paws
By: Gina