Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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You can count on Healthy Paws to be efficient with your pets needs
Our fur baby has needed medical care for most of all his year of life, and Healthy Paws has been a blessing to have. We are able to better care for pup thanks to Healthy Paws, we submit all medical invoices and receive prompt responses and reimbursements.
Insurer: Healthy Paws
By: Kirstie
Healthy Paws is all-around fabulous.
Healthy Paws has been fabulous. Claims are super easy to file. Their policies are easy to understand and straightforward. They are customer-friendly and dedicated to helping animals. I fully recommend them!
Insurer: Healthy Paws
By: Mary
good customer service, quick on reinbursing payments, good coverage.
very happy customer
Insurer: Petsecure
By: Gail
Hsrtville was the best very easy to get help in claims, nice to deal with caring people
Hartville wonderful caring nice people ins claims settled fast the best u can get in in pet ins am grateful to them for using them
Insurer: Hartville
By: Ann
Incredible
Extremely grateful for them!
Insurer: Trupanion
By: John
It a word, fantastic
I absolutely love Trupanion. I’m so glad my vet, Dr Balsamo recommended them! Everything is done perfectly from A to Z. Claim process is all done through the vet. Communication and coverage is great. I believe they are the best around. If you love your pet, get it!!!
Insurer: Trupanion
By: Arleen
Super Quick & Easy Claim Process!
I put the claim in on a Thursday, and the claim was processed and closed on Friday. Couldn't have been quicker or easier of a process.
Insurer: Figo
By: Andrew
Healthy Paws makes caring for a sick pet less stressful.
When my dog Newman got pneumonia Healthy Paws promptly sent us a check which covered 80% of the huge hospital bill. They have been a God send to us since we got our puppy 10 months ago. He has had a number of health issues and every time I have submitted a claim, which is incredible easy, it has been less than a week that I have gotten a check from Healthy Paws. I would HIGHLY recommend them to any pet owner.
Insurer: Healthy Paws
By: Jodi
Go with this company you won’t regret it
I adopted an older cat, he checked out fine. 3 months later he got cancer. Pets best paid for the surgery that saved his life. The customer service is friendly and helpful. This company does not give you the usual insurance company run around. If you’re thinking about it , don’t wait. Sign up with them now. You won’t find a better pet insurance company!
Insurer: Pets Best
By: Phillip