Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Great experience so far
Great experience so far
Insurer: Trupanion
By: Jaymie
Haven't really had any experience but want to complement Eduardo on great customer interaction.
Haven't really had any experience but want to complement Eduardo on great customer interaction. Crossing fingers service will be good all the way.
Insurer: Trupanion
By: Maria
The woman who assisted me was so professional and helpful in an impossible situation.
The woman who assisted me was so professional and helpful in an impossible situation. I appreciate her attempts to help where she could and support where not possible.
Insurer: Trupanion
By: Betty
Very friendly and helpful customer service
Very friendly and helpful customer service
Insurer: Trupanion
By: Sarah
Personnel so helpful past experiences with other pets also covered.
Personnel so helpful, past experiences with other pets also covered.
Insurer: Trupanion
By: Robyn
Highly recommend!
Very easy to file claims and very friendly and helpful customer service!
Insurer: Trupanion
By: Carla
I've always had great service from this company
I've always had great service from this company
Insurer: Trupanion
By: James
You have taken good care of Katie when we needed assistance.
You have taken good care of Katie when we needed assistance.
Insurer: Trupanion
By: Paula