Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Very friendlycourteous service.
Very friendly,courteous service.
Insurer: Trupanion
By: Betty
Great customer service!
With the dozens of claims we have submitted over the years for our two dogs,we are always so impressed with the level of customer service you provide. Thank you!!!
Insurer: Trupanion
By: Catherine
Trupanion Angels
The claims process is smooth, and your response is immediate. You are compassionate and fully understand how difficult it is to have a pet who has cancer. You gave us hope, and time and continue to support our dog's palliative care. You take the stress out of duress.
Insurer: Trupanion
By: Colleen
Excellent customer service and phone was answered in a very timely manner!
Excellent customer service and phone was answered in a very timely manner!
Insurer: Trupanion
By: Suzan
The gentleman (Tim I believe) was most helpful and polite.
The gentleman (Tim, I believe) was most helpful and polite.
Insurer: Trupanion
By: Vicki
Best pet insurance there is!
Trupanion is always so fast and efficient. Everyone is so helpful and friendly. I am so glad I have coverage for all my dogs through trupanion.
Insurer: Trupanion Canada
By: Susan
Every time I use you guys things go great I never have a problem.
Every time I use you guys things go great I never have a problem.
Insurer: Trupanion
By: Donna
Fantastic!
Great service and fast response!
Insurer: Trupanion
By: Pamela