Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Incredible service
Incredible service
Insurer: Trupanion
By: Daniela
Trupanion Review
The staff at Trupanion are extremely kind and concerned about our dog. He is now 16 years of age and has a number of medications.
Insurer: Trupanion Canada
By: Linda
Very efficient and professional.
Very efficient and professional. Thanks
Insurer: Trupanion Canada
By: Jeannette
The customer service and the coverage are top notch.
The customer service and the coverage are top notch. Peace of mind for our furbabies is the best investment we've ever made. I wish human insurance was this good.
Insurer: Trupanion
By:
There was an immediate and fficient response to my request.
There was an immediate and fficient response to my request.
Insurer: Trupanion
By: Mary
Price customer support and I like the fact that trupanion pays upfront instead of reimbursing .
Price, customer support and I like the fact that trupanion pays upfront instead of reimbursing .... At least I hope it works for me that way... haven't had to use it yet.
Insurer: Trupanion
By:
This is our 1st time insuring a pet and our pup needed eye surgery.
This is our 1st time insuring a pet and our pup needed eye surgery. Our vet worked closely with Trupanion for a stress free process. Someone is always available to answer our questions....thank you!
Insurer: Trupanion
By: CHRISTOPHER
Fast and easy good experience.
Was easy and not an ordeal in any way. I was reimbursed in a timely manner. I like the friendly tone of the communication.
Insurer: Trupanion Canada
By: Lori
Friendly and answered all my questions
Friendly and answered all my questions
Insurer: Trupanion Canada
By: Tracy