Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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A recommendation for Trupanion
With proper documentation, our claims are processed fairly and very quickly
Insurer: Trupanion
By: Linda
Because he actually knows what he is doing.
Because he actually knows what he is doing.
Insurer: Trupanion
By: Alma
Great service just took way too long to pay claim.
Great service, just took way too long to pay claim.
Insurer: Trupanion
By: Tyler
The Best!
I love Trupanion! Fast claims service!
Insurer: Trupanion
By: Sharon
Excellent overall service and empathy!
Excellent overall service and empathy!
Insurer: Trupanion
By: Maritza
Great Coverage
Very helpful! My dog has been sick with the same illness since Sept! Trupanion has been a godsend!! Thank you!!
Insurer: Trupanion
By: Darlene
Excellent customer service
Excellent customer service
Insurer: Trupanion
By: Joseph
ALWAYS, ALWAYS, ALWAYS EXCELLENT SERVICE
ALWAYS, ALWAYS, ALWAYS EXCELLENT SERVICE. THE BEST CHOICE WE EVER MADE FOR OUR PET. KEEP UP THE GREAT WORK TRUPANION! KUDOS!
Insurer: Trupanion Canada
By: Jim
Every person I've spoken to at Trupanion has been unfailingly helpful and polite.
Every person I've spoken to at Trupanion has been unfailingly helpful and polite. The claim we had last year was easy for me to submit and was handled efficiently all the way.
Insurer: Trupanion Canada
By: Diane
Excellent service
The claim was received and paid within one day! Excellent customer service
Insurer: Trupanion Canada
By: Teresa