Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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I submitted the claim and heard back the next day that it had been received.
I submitted the claim and heard back the next day that it had been received. Just a few days later it was approved and the checks were cut. Very easy experience.
Insurer: Trupanion
By: Diana
Great Service
Claim was easy to file. Turn around was accomplished quickly.
Insurer: Trupanion
By: Patrick
A truly good company
Trupanion was incredible during the struggle my Dig went through . I cant recommend them enough
Insurer: Trupanion
By: David
Highly Satisfied
Trupanion has been very quick and efficient to process our pets claims. Highly satisfied with the services.
Insurer: Trupanion
By: Fanny
Excellent service!
Excellent service!!!
Insurer: Trupanion
By: Judy
I haven't had to actually use the service as of yet but the customer service team as been amazingly helpful in answering any and all questions i have had.
I haven't had to actually use the service as of yet, but the customer service team as been amazingly helpful in answering any and all questions i have had.
Insurer: Trupanion
By: Nadine
Trupanion caring and concerned
Trupanion the best ever so concerned about our animals love then so caring recommend them to everyone thks so much
Insurer: Trupanion
By: Janice
I love Trupanion.
Trupanion has been a wonderful support for us. I've recommended them to all my friends.
Insurer: Trupanion
By: Mary
Very informative rep.
Very informative rep.
Insurer: Trupanion
By: Nancy
Exceptional service!
Exceptional! Always ensuring my fur baby is receiving exceptional care and service! ??
Insurer: Trupanion Canada
By: Debbie