Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Always so friendly & asked how my fur babies were doing!
Always so friendly & asked how my fur babies were doing!
Insurer: Trupanion
By: Shauna
Friendly helpful efficient knowledgeable
Friendly, helpful, efficient, knowledgeable
Insurer: Trupanion
By: Val
THE BEST
Trupanion is simply the best, the customer service is outstanding, the process is VERY easy, efficient, thorough AND easy to understand!
Insurer: Trupanion
By: Rachel
Friendly and helpful
Friendly and helpful
Insurer: Trupanion
By: Kevin
Very helpful and easy to submit claims
Very helpful and easy to submit claims
Insurer: Trupanion
By: Rachael
Great experience!
Trupanion's claim process is the best of any company I have dealt with. Its very smooth, they always update you on the status and pay promptly. While I would love them to cover more, I can't help but love the claim experience.
Insurer: Trupanion
By: Kenneth
Trupanion not only cares for the animal but also cares for the owner person by helping them through the claims process.
Trupanion not only cares for the animal but also cares for the owner person by helping them through the claims process. while pet insurance is not cheap, it is a necessity and if premiums are paid in good faith, then insurance companies assist with the proper filling out of claim forms and their processing
Insurer: Trupanion
By: Richard
No stress insurance
It is so great that my vet and you handled everything
Insurer: Trupanion
By: Susan
Very easy to deal with
Very easy to deal with
Insurer: Trupanion
By: Mary
Will always trust Trupanion!
You have continued to take care of our Alex and his needs since he was 7 weeks old. We can't thank you enough! We suggest Trupanion to everyone and anyone who has a pet. THANK YOU
Insurer: Trupanion Canada
By: Maria