Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Very friendly and prompt service
Very friendly and prompt service
Insurer: Trupanion
By: Jerry
Matt has very helpful and knowledgeable of your product.
Matt has very helpful and knowledgeable of your product. He was also very patient with my questions.
Insurer: Trupanion
By: Ann
Very polite and I really like how the staff always say a hello to my dog Diesel.
Very polite and I really like how the staff always say a hello to my dog, Diesel.
Insurer: Trupanion
By: Ken
Great Company
Great communication and prompt settlement. Thank you Trupanion!
Insurer: Trupanion
By: Jeanne
Quick service for Mr Benji's vet surge!
The claim was taken care so fast that I was amazed! I just recommend this to a friend.
Insurer: Trupanion
By: Carolyn
Excellent all around service! Very happy
Excellent experience. We have had Trupanion for our dog since we literally got her and have never had to us. This was the first "claim" to put in and it was easy and everything went quickly and smoothly and my reimbursement was issued in a very quick time fashion. Excellent service and would definitely recommend to anyone who needs pet insurance! From a VERY happy and satisfied customer:) Joselyn Perry
Insurer: Trupanion
By: Joselyn
Very happy with Trupanion
Always happy with claims. Easy to submit and they are completed very quickly. So happy to have Trupanion for our precious Rosie!
Insurer: Trupanion
By: Lynne