Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Our cocker Bailey has needed a lot of medical care.
Our cocker Bailey has needed a lot of medical care. Our vet recommended Trupanion and Trupanion has been there for us. Thank you.
Insurer: Trupanion
By: Gordon
Awesome Coverage
Unfortunately my Golden Retriever Dillon has spent a lot of time at vet clinics. He has been diagnosed with heart arrhythmia and melanoma. If that wasn't enough he started throwing up and bloating. We have had three Trupanion claims in the last 7 months and Trupanion has been great. I submit my invoices and usually get an answer/payment within a couple days. It gives me great relief knowing I have Trupanion when Dillon has an issue.
Insurer: Trupanion
By: Cami
Bc she was extremely helpful
Bc she was extremely helpful
Insurer: Trupanion
By: Carmen
Because they were very helpful during a very stressful time with my dogs emergency.
Because they were very helpful during a very stressful time with my dogs emergency.
Insurer: Trupanion
By: Jean
First claim and excellent experience.
The experience was excellent. Very easy and fast process with an understandable explanation of the benefits provided. Very happy with Trupanion.
Insurer: Trupanion
By: Judy
Good customer support and solid value when vet bills are high.
Good customer support and solid value when vet bills are high.
Insurer: Trupanion
By: Rachel
Took care of my problem promptly.
Took care of my problem promptly.
Insurer: Trupanion
By: Linda
Always excellent service
Always excellent service
Insurer: Trupanion Canada
By: Ruby
Great and very quick
Great and very quick
Insurer: Trupanion Canada
By: Cathleen
Quickly response Clear explanation
Quickly response Clear explanation
Insurer: Trupanion Canada
By: Susan