Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Because he was very helpful and made the process so easy!
Because he was very helpful and made the process so easy!
Insurer: Trupanion
By: Aryanna
Friendly understanding in severe circumstances
Friendly understanding in severe circumstances
Insurer: Trupanion
By: Linda
Trouble free pet Insurance Claim
It was quick and efficient.
Insurer: Trupanion
By: James
very professional and well run company
very professional and well run company
Insurer: Trupanion
By: Myrna
Always a pleasure and ease to deal with the Trupanion team.
Always a pleasure and ease to deal with the Trupanion team.
Insurer: Trupanion Canada
By: Ashu
Great customer service and most importantly helped us cover some of the medical bills.
Great customer service and most importantly, helped us cover some of the medical bills. I would have rated a 10 if the invoice receipt wasn't confusing to read, I thought it was just me so I showed a couple of my coworkers, and they also said 'œthat doesn't make any sense', but I appreciate Trupanions service and that's the most important thing, Thank you so much!!
Insurer: Trupanion Canada
By: Richard
So friendly knowledgeable and willing to take time to answer any questions.
So friendly, knowledgeable and willing to take time to answer any questions...we just re homed a doodle and wanted to find out all about the insurance policy, wondering if we should continue from the previous owner ..Trupanion had great reviews from many friends who have policies for their pups too...awesome service. Thank you
Insurer: Trupanion Canada
By: Stephanie