Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Nationwide is the very best insurance company for my pets.
Nationwide/VPI is the best insurance company for my pets. They are very easy to work with excellent customer service and the coverage is great. way better then any insurance company I have used for me and the family!
Insurer: Nationwide
By: Marlene
Great pet insurance
Thanks for all your help with our claims. Ollie Who is a Mini Schnauzer and a very special part of our family!!
Insurer: Nationwide
By: Elizabeth
Recommend to every bulldog owner
First class service. Fast claim processing!
Insurer: Nationwide
By: Jessicca
Nationwide Pet Insurance is Great!
I love our Nationwide Pet Insurance. I have it for both of my Black Rescue Kittyz, Princess Midnight Kitty and Beau. The Wellness Plan is great, easy to use, and customer service is super helpful. I feel better knowing they are covered. Claims are easy and I've been very happy with everything. Highly recommend for your dog or cat.
Insurer: Nationwide
By: Meredythe
Best care
Thank you Nationwide for easing any worry we ever had when it came to our pet. Thank you for always being there for us and prompt with claims.
Insurer: Nationwide
By: Anthony
Awesome hassle-free service and process!
I no sooner enrolled and then just a few months later my dog was diagnosed with Cushing’s Disease. They paid the claims without hesitation. Thx for removing the stress during a difficult time!
Insurer: Nationwide
By: Nancy
Blown away by how easy Healthy Paws makes the whole process
We got pet insurance for our new dog hoping it would be something we would never need to deal with. We we did have to put our policy to use it could not have been easier to work with Healthy Paws Pet Insurance for submitting claims and getting quick responses and reimbursement. Being able to snap pictures of the vet bills with my phone and upload them directly in their iPhone app was amazing and made me wish my own insurance worked this well. It made the whole process less stressful overall because we were able to get our pup taken care of and feeling better without putting us into financial distress.
Insurer: Healthy Paws
By: Jon
Nationwide is efficient and informative when handling claims.
All claims are submitted by my vet to Nationwide which is very convenient for me. Nationwide keeps me informed during the process and explains the outcome.
Insurer: Nationwide
By: Leslie
Tip Top and Timely
The claim submission, review and reimbursement process is so easy and quick. I’m constantly singing Nationwide’s praises when it comes to pet insurance. My only dislike is that I have to log in to accept payment once it has been created. I’d much prefer it just go into my linked account without me needing to accept it.
Insurer: Nationwide
By: Eric
Great coverage and so simple to submit a claim!
I have had several occasions to submit claims to Nationwide for coverage for my Scottie, Bella. Some are for reimbursement for prescription medications. But on 2 occasions it was for medical intervention. Regardless of the reason, the submission process is very simple and Nationwide has always been prompt and responsive to settle the claim. I am so happy that I chose to enroll. It give a real sense of security knowing that I can take care of my previous pet.
Insurer: Nationwide
By: Jacqueline