Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Your customer service is exceptional.
Your customer service is exceptional.
Insurer: Trupanion Canada
By: Claudette
For the most part you have been very helpful.
For the most part you have been very helpful.
Insurer: Trupanion
By:
Friendly and helpful.
Friendly and helpful.
Insurer: Trupanion
By: Ross
Friendly service and honest answers.
Friendly service and honest answers.
Insurer: Trupanion
By: Krista
I've been really happy with all the interactions I've had with people on the phone.
I've been really happy with all the interactions I've had with people on the phone.
Insurer: Trupanion
By: Anne
Quick response and follow up I do not want my name or email posted.
Quick response and follow up I do not want my name or email posted. Please insure confidential
Insurer: Trupanion
By: Jennifer
The representative that helped me Mel had excellent customer service and follow though.
The representative that helped me, Mel, had excellent customer service and follow though. Very much appreciated.
Insurer: Trupanion
By: Jessica
Excellent service any time I've called and the peace of mind knowing that any medical decisions will not be based on whether or not I can afford the costs.
Excellent service any time I've called and the peace of mind knowing that any medical decisions will not be based on whether or not I can afford the costs.
Insurer: Trupanion Canada
By: Carlene
I have had only one personal interaction with Trupanion.
I have had only one personal interaction with Trupanion. And all went well and question was answered. I am happy to have my dogs insurance with Trupanion and trusting that if needed in the future all will be as advertised
Insurer: Trupanion Canada
By: Mark
I was very satisfied with my customer service.
I was very satisfied with my customer service. Everything was done with ease.
Insurer: Trupanion Canada
By: Angel