Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Best insurance
Great insurance they care about our pets, I am happy to have found Nationwide
Insurer: Nationwide
By: ENRIQUE
Very Happy!
I have been with Nationwide Pet Insurance for many years. I have found their service excellent. Their claims agents are caring and knowledgeable. They handle claims very quickly and I have been very satisfied with the compensation I receive. I would highly recommend this company!
Insurer: Nationwide
By: Irene
Customer service has been excellent!!
Thank you so much for being such a fantastic company. We have all 3 of our dogs under your policies. I have piece of mind knowing each will have the best possible veterinary care possible, thanks to Nationwide Pet Insurance.
Insurer: Nationwide
By: Gregory
Timely and fair reimbursement
I've been a customer for many years with several dogs.....very happy with you!
Insurer: Nationwide
By: David
Thank You Nationwide
We are VERY glad we went with Nationwide and I can't overemphasize what a relief it's been to have this insurance. We found out that one of our two dogs has a rare disease, and it would have been a massive financial burden if it hadn't been for Nationwide's support. The customer service, easy claims process, and everything else has been completely painless too. Highly recommend!
Insurer: Nationwide
By: Adam
Happy with Nationwide
Very happy with your service and you've always paid out my claims. Easy to reach you. Only negative is that it's quite pricey.
Insurer: Nationwide
By: Lovinnia
Excellent service
Nationwide pet insurance is wonderful. We are very appreciative of the service provided.
Insurer: Nationwide
By: Brad
Great Company
I would totally recommend Nationwide Pet Insurance. My dog has been insured with them for the last 7 years. Molly had to have surgery last year and they were very helpful explaining what would be covered. Also the time you wait for your claim to be paid has greatly improved.
Insurer: Nationwide
By: Donna
Very responsive
Having Nationwide pet insurance has been great. I have had claims submitted by the vet and nationwide has been very responsive and timely with all refunds. Would highly recommend
Insurer: Nationwide
By: Michelle
Grateful
I am very grateful for Nationwide Pet Insurance and the outstanding customer service over the years for helping me take care of my two little Yorkies who are going to be 9 yrs. old in July. The insurance coverage is great and has been extremely helpful. Thank you! :)
Insurer: Nationwide
By: Jen