Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Its important to have & happy I joined!
always very helpful, and easy to get through to discuss things which I like Im a long time member and so happy I joined !
Insurer: Trupanion
By: Kathy
So far so good
We havent had to file a claim yet so it is hard to give a real review but Stephanie did a great job handling setting up our insurance for our puppy and answering all of our questions...even over the weekend.
Insurer: Prudent Pet
By: Robin
Hughie's experience
Consistently exceeds my expectations thank you for that!!
Insurer: Trupanion
By: Wendy
An amazing company!!!!
Trupanion is a company that has supported our pet and family exactly as they claimed they would. The ease of submitting a claim and the speed to which a claim is reimbursed is phenomenal. Their customer service is number one and their staff is friendly and knowledgeable. I recommend Trupanion to anyone that has a pet or is thinking about getting one. We will never own another pet with out trupanion. In fact, my son has said that he plans to have trupanion one day when he has his own bulldog!
Insurer: Trupanion
By: Val
Easiest insurance claim I've ever made!
Very easy to make claim, was approved in a matter of days and I had the check a few days after that. Easiest insurance claim I've ever made!
Insurer: Trupanion
By: Randy
Great service and peace of mind
Easy to use- good communication
Insurer: Trupanion
By: Marni