Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Amazing service
Having had pet insurance in the past I wasn't impressed with the cost or the service until now. Pets Best has truly been the best service ever, I would suggest it to any fur baby owner who wants the best for their pet.
Insurer: Pets Best
By: Christina
Quick pay out, very easy to file a claim, affordable.
Healthy Paws was super easy to work with. Very easy to file a claim and Healthy Paws paid quickly. They even checked back to see how my dog was doing after his rattlesnake bite!
Insurer: Healthy Paws
By: Judy
Still satisfied after seven years!
We have had many reliable years with Nationwide and hope to continue for years ahead`
Insurer: Nationwide
By: Raymond
Quick turnaround and good coverage.
They are pretty quick with claim reimbursement and the direct deposit option is great. So far coverage has been good. The only downside is I wish they had an app for easier claim filing.
Insurer: Nationwide
By: Erica
Great company!
Great! Covered my dogs surgery and paid out quickly. They also checked in to see how my dog is doing. Truly a pleasure!
Insurer: Healthy Paws
By: Kamile
Excellent Company to do Business with. Hands down.
Excellant Service.Fantastic, no problems what so ever. You run a very nice Web Site. And filling and sending claims is very smooth. And adjustments received are very fair. Love the service provided. Very happy customers
Insurer: Nationwide
By: Dale
Embrace Pet Insurance is the BEST!!
As a relatively new Embrace Pet Insurance customer, I have had a GREAT experience with the Embrace claims staff and customer service team! I had extensively researched pet insurance options and know I made the best decision to choose Embrace. The insurance options are numerous and affordable, the claims process and reimbursement is FAST, and the claims staff and customer service team are FANTASTIC to work with! I highly recommend Embrace Pet Insurance to anyone wanting to provide their pet with the best insurance available with affordable options for every budget!
Insurer: Embrace
By: Jean