Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Friendly customer service and good plans
Friendly customer service and good plans
Insurer: Trupanion
By:
Two thumbs up!
Love the clear and speedy communication from Trupanion! Claim turn around was so fast.
Insurer: Trupanion
By: Lauren
My claims and customer service reps have always been kind compassionate and processed claims quickly.
My claims and customer service reps have always been kind, compassionate and processed claims quickly. Always a joy to interact with a Trupanion Rep.
Insurer: Trupanion
By:
Stephanie was wonderful!
Stephanie was wonderful!!
Insurer: Trupanion
By: Cindy
Best pet insurance ever!!
The response from Trupanion was immediate and the claim was paid within two days. Just amazing...Signing up for this insurance was the best thing I ever did for my cat. I never have to worry about vet care for her. Thank you...
Insurer: Trupanion
By: Diane
Best customer service
Trupanion has always been responsive and fair. I recommend you all the time.
Insurer: Trupanion
By: Pamela
Very informative and helpful
Very informative and helpful
Insurer: Trupanion
By: Renee
You have all been very helpful with answers to any questions I have.
You have all been very helpful with answers to any questions I have. You care about my dog and always ask how she is doing any time I contact you. Your response to any claims I send are very quick. You guys are awesome! Thank you for caring.
Insurer: Trupanion
By: Eda
Trupanion is the best
Your firm is very responsive and professional
Insurer: Trupanion
By: Paul
Always there for uou
Always there
Insurer: Trupanion Canada
By: Brian