Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Eduardo was generous with his time and information.
Eduardo was generous with his time and information. He went out of his way to help me with the preapproval form.
Insurer: Trupanion
By: Pamela
Easy & Straightforward
The process was extremely easy and straightforward. My dig, Buttercup, is 2.5 years old. I'm so glad I insured her as a puppy. We have not had a bad experience or regretted our decision to go with Trupanion.
Insurer: Trupanion
By: Blake
Trupanion has always come through for me.
Trupanion has always come through for me. And they are always willing to talk to you on the phone and answer questions for you. She was really nice, and we talked about Seattle, as my daughter and family lives there, so it was a very pleasant and informative conversation.
Insurer: Trupanion
By: Carol
Always very helpful and always there to answer my questions.
Always very helpful, and always there to answer my questions.
Insurer: Trupanion Canada
By: Brittany
Answered all my questions
Answered all my questions
Insurer: Trupanion Canada
By: Scott
happy friendly and helpful
happy friendly and helpful
Insurer: Trupanion Canada
By: Eric
Very easy to deal with.
Very easy to deal with. Understanding
Insurer: Trupanion Canada
By: Jason
Very friendly and helpful ??
Very friendly and helpful ??
Insurer: Trupanion Canada
By: Shanara
She was very informative and helpful
She was very informative and helpful with all the questions we had very helpful
Insurer: Prudent Pet
By: John