Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


May 26, 2020

Elizabeth was extremely helpful professional and friendly.

Elizabeth was extremely helpful, professional, and friendly.

Insurer: Trupanion

By: Charmaine

Useful
May 26, 2020

Great turnaround

Great turnaround

Insurer: Trupanion

By: Louise

Useful
May 26, 2020

Trupanion is awesome!

Hands down the best service.

Insurer: Trupanion

By: Joey

Useful
May 26, 2020

My claims are always handled quickly and efficiently.

My claims are always handled quickly and efficiently. Claims representatives knowledgeable & friendly

Insurer: Trupanion

By: Patty

Useful
May 26, 2020

Trupanion is Great!

The submission process is easy with a quick response. Whenever I have called Trupanion, everyone is friendly and helpful.

Insurer: Trupanion

By: Susan

Useful
May 26, 2020

Lola and her friends at Trupanion.

Always the same. Fast, professional, and understanding people doing a great job! We thank you.

Insurer: Trupanion Canada

By: Frank

Useful
May 26, 2020

Because I have always got very good service anytime I have submitted a claim.

Because I have always got very good service anytime I have submitted a claim.

Insurer: Trupanion Canada

By: Marilyn

Useful
May 26, 2020

Very helpful

Very helpful

Insurer: Trupanion Canada

By: Wendy

Useful
May 26, 2020

Trupanion is still the best!

Very prompt, professional and accurate servive. I'm very happy with my choice to insure my per with Trupnaion.

Insurer: Trupanion Canada

By: Mary

Useful
May 26, 2020

Always professional courteous and friendly.

Always professional, courteous and friendly. Wish the rates were not so high though.

Insurer: Trupanion

By: Sharon

Useful

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