Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
Other Categories
Punctual.
Very quick to respond during our time of need.
Insurer: Trupanion Canada
By: Michael
Compassionate, courteous service.
Easy claims and prompt payment. Thank you for making my dog's illness less stressful.
Insurer: Trupanion
By: Jim
Relieved to have Trupanion
Easy online claim. Fast response and letting me know where they were in the process. Easy payback.
Insurer: Trupanion
By: Victoria
Cinammons struggles made so much easier
Efficient and so incredible! So appreciate you!
Insurer: Trupanion
By: Erin
I feel my pup is well taken care of
Miranda has been very informative and helpful through the entire process. It feels like she is looking out for the best interest for me and my pup. There is such a personal feel that I don't think I would get with another provider.
Insurer: Trupanion
By: Jay
My experience with Trupanion has been amazing!
My experience with Trupanion has been amazing!
Insurer: Trupanion
By: Ann
Better than people's health insurance!
Such an easy and friendly submission process and results in a few short days. All communication in a kind and friendly manner.
Insurer: Trupanion
By: Leanne
You were easy to work with and we are super happy our dogs are in great hands
You were easy to work with and we are super happy our dogs are in great hands
Insurer: Trupanion
By: Craig
I have been a member of trupanion for over 10 years and my experience has consistently been fantastic.
I have been a member of trupanion for over 10 years and my experience has consistently been fantastic. They have saved my life regarding my dog who has had severe allergies throughout his whole life. If it weren't for Trupanion, I am not sure if I would have been able to afford his expensive treatments. He is now 10 years old, and thriving. I know I can count on Trupanion for courteous support as well as fast payment.
Insurer: Trupanion Canada
By:
I needed my questions answered and she answered them very quickly and very efficiently.
I needed my questions answered and she answered them very quickly and very efficiently. I just adopted a puppy so I have the Breeders insurance and then I have the insurance through trupanion I didn't know which one I should access
Insurer: Trupanion Canada
By: Diane