Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Friendly and very helpful
Friendly and very helpful
Insurer: Trupanion
By: Diane
Good coverage in many ways but not on a limited non-chronic event.
Good coverage in many ways but not on a limited non-chronic event. Pretty expensive. Very good customer service.
Insurer: Trupanion
By: Mark
Good customer service and pay promotly
Good customer service and pay promotly
Insurer: Trupanion
By: Leslie
Helped me through the process of putting in a claim.
Helped me through the process of putting in a claim...very friendly and calm.
Insurer: Trupanion
By: Candace
So kind and responsive!
So kind and responsive!
Insurer: Trupanion
By: Jennifer
So much easier than I expected.
So much easier than I expected. Very helpful and prompt.
Insurer: Trupanion
By: Roxanne
Trupanion
Trupanion has always been amazing. They really care about the Doggos and are Super easy to work with!
Insurer: Trupanion
By: Doug
Trupanion is great
Trupanion has always been quick to pay our many claims for our dog who has suffered with near-fatal liver/gallbladder disease for years. I'm happy to recommend Trupanion to anyone looking for a great pet insurance company.
Insurer: Trupanion
By: Emily
Always so pleasant and helpful when I call
Always so pleasant and helpful when I call
Insurer: Trupanion Canada
By: Sheila
u have always been pacient when we call in distress for our furry family.
u have always been pacient when we call in distress for our furry family. and always prompt with insurance payment for the last 22 years.
Insurer: Trupanion Canada
By: Mary