Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
I've always appreciated Nationwide's help and I am happy to be a customer.
I was emailed and asked to leave a review so I'm more than happy to! I've been using Nationwide for a few years now, originally with 2 Huskies but now with just 1. The claims I make are reviewed quickly and if my claim is included in the benefits, the reimbursement is surprisingly fast. I feel comfortable and confident paying my premium each month because I know if there is a situation that comes up Jack will be in good hands. I'm very appreciative of my coverage and the people behind the curtain - thanks for everything!
Insurer: Nationwide
By: Andrew
the best thing i have have gotten for my dog
I have been very pleased with Nationwide. Claims are dealt with in a timely manner. Everything is easy to fill out as far as the claim goes. Thank you for helping me give my dog the best care she can get.
Insurer: Nationwide
By: Robin
Nationwide Pet Insurance is very easy to deal with
I would recommend Nationwide Pet Insurance. It’s very easy to submit a claim. You just take a picture of the invoice from your smart phone, fill out the form and submit. It didn’t even take 5 minutes. They paid the claim very quickly.
Insurer: Nationwide
By: Nico
Nationwide is the best pet insurance I've ever used.
I am so impressed with the reliability, the efficiency and the ease of using Nationwide Pet Insurance. My brother uses Nationwide and passed along the info, which I used for my youngest dog. Unfortunately, I had my older dog on a different insurance and eventually cancelled the policy when I became so frustrated with their service. Now, it is too expensive to get him a new policy with Nationwide. I wish I had put him on Nationwide from the start. We have had excellent service in every way for the puppy who is now a very healthy 1.7 years old!
Insurer: Nationwide
By: Victoria
Nationwide is awesome! Best investment for my 2 dogs!!!
Nationwide has been a blessing. The claims process is a breeze. This pet insurance is awesome. Well worth the investment. I will continue with the coverage!
Insurer: Nationwide
By: Bradley
Best pet insurance ever!
We never have a hassle, claims are paid, or fully explained if they are not paid. Reasonable explanation of benefits. My wife and I both wish Nationwide would offer human health insurance. We would sign up today!!
Insurer: Nationwide
By: Dennis
Timely, Fuss Free and Professional Service
I have submitted a number of claims, and not once has there been an issue. In fact when I sent in the wrong paperwork, the claim was declined, but I was assured I could submit the correct paperwork. I submitted the correct paperwork, and it was promptly reviewed and paid - no questions or concerns.
Insurer: Nationwide
By: Barbara
This insurance company is great!
This insurance company is very helpful. I get refunds quickly and are always willing to help if I call them.
Insurer: Nationwide
By: Amy
We are extremely happy with Healthy Paws
We have two French bulldogs and we have used Healthy Paws many times over the last couple years. Most recently our one French bulldog had emergency surgery to repair a ruptured disc in her back. It was an extremely expensive surgery healthy paws covered everything they said they would and we received a check within one week. We had a similar incident with our other French bulldog she needed an expensive cardiac procedure healthy paws again covered it within one week. These two procedures would have been an extreme burden on our family without the help of Healthy Paws.
Insurer: Healthy Paws
By: Mary
Great service
I’m glad I invested in health insurance nationwide was the best option financially and I don’t have to sacrifice the well being of my puppy. Filing claims are so easy and convenient thank you nationwide for your great service
Insurer: Nationwide
By: Taina