Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Efficient and Professional
Once again TRUPANION handled a claim efficiently and professionally. I would recommend TRUPANION to anyone with a pet.
Insurer: Trupanion
By: Susan
Best Pet Insurance on the Market
always very helpful, truthful, honest, and responsive when I submit a claim. Thank you for being there for us and providing exceptional service all these years!
Insurer: Trupanion
By: Kristen
Amazing Coverage and stellar customer service support team.
Amazing Coverage and stellar customer service support team.
Insurer: Trupanion
By:
Friendly Explained my situation clearly
Friendly, Explained my situation clearly
Insurer: Trupanion
By: Caroline
Good customer service
Good customer service
Insurer: Trupanion
By: Susan
your service is amazing from paying claims to support to taking phone calls!
your service is amazing from paying claims to support to taking phone calls!!!
Insurer: Trupanion
By: debra
Been a member for 12+ years
I've been a member with AKC Pet Insurance for over 12+ years and have been completely satisfied. The Customer Service Rep. was professional, knowledgeable and friendly. She answered my questions and helped me review my Beagle's insurance policy.
Insurer: AKC
By: Joe
Sherlock's mom
Brandon was amazing and took as long as I needed to understand
Insurer: Trupanion
By: Katlyn
Never Let Us Down
Love Trupanion,, always there for us...
Insurer: Trupanion
By: Elizabeth
TruPanion, Truly Great
Rick was EXCELLENT in helping me get our new puppy on the right insurance. The prices are fair, the coverage is better than most and customer service is what sets your company apart from others! Thank you for helping our family's transition to having a puppy a little easier!
Insurer: Trupanion
By: Lindsay