Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Everyone is always so helpful at Trupanion.
Everyone is always so helpful at Trupanion. Friendly on the phone. I feel like there is true compassion for any issue you have.
Insurer: Trupanion
By: Jill
I love the customer service and coverage.
I love the customer service and coverage.
Insurer: Trupanion
By:
Rick was incredibly helpful in answering my questions about Trupanion's coverage.
Rick was incredibly helpful in answering my questions about Trupanion's coverage. Shortly after speaking with him, I decided to go with Trupanion for my pup.
Insurer: Trupanion
By: Samantha
A Very Happy Customer!
Trupanion is absolutely amazing! I am a 55 year old woman and have my first dog ever. My husband and I adopted him when he was two. The first years of having him we did not have insurance for him. Later a friend mentioned it would be a good idea and told us about Trupanion. Trupanion has been so helpful with everything! The turn around for the reimbursement has been great and they really honor their word with the support they give! I would recommend everyone with a pet consider their coverage. It has already paid for itself! Thank you Trupanion for all that you have done for our boys continued health! Sincerely, Suzy
Insurer: Trupanion
By: Suzy
Trupanion is amazing as well as their employees
Trupanion is amazing as well as their employees
Insurer: Trupanion
By: Janet
Very helpful and returned my call to clarify a question I had
Very helpful and returned my call to clarify a question I had
Insurer: Trupanion Canada
By: Sue
Very informative and my rep Greg was amazingly helpful and polite.
Very informative and my rep Greg was amazingly helpful and polite.
Insurer: Trupanion Canada
By:
24/7 availability Friendly
24/7 availability Friendly
Insurer: Trupanion
By: Donna