Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Excellent
Excellent and fast. I was pleasant having trupanion work directly with our vet/ surgeon.
Insurer: Trupanion
By: Frank
Love Trupanion!!
I love Trupanion! This is our first dog and also our first experience with pet insurance. We have been really happy with the excellent customer service when we call, the speed of reimbursement, and the ease of filing claims. I mention you to all my friends, coworkers, and people at my gym when they talk about getting new pets. Thanks for all you do!
Insurer: Trupanion
By: Mallory
Very easy to deal with.
Very easy to deal with. Very easy to talk to about my needs as well as being very helpful v
Insurer: Trupanion Canada
By:
What can I say but this company is GREAT
As always Trupanion is AMAZING. They are quick and it is so easy to put a claim in. I would never even think of going anywhere else.!!!! Thank you for being so wonderful with my pet and always being there for us.
Insurer: Trupanion
By: Kim
Because I have worked with Trupanion in different capacities since they were licensed in CA and the company is very fair and prompt.
Because I have worked with Trupanion in different capacities since they were licensed in CA, and the company is very fair and prompt.
Insurer: Trupanion
By: Elneda
Because of my communication with Krista
Because of my communication with Krista
Insurer: Trupanion
By: Pamela