Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Because I was satisfied & she was friendly & professional
Because I was satisfied & she was friendly & professional
Insurer: Trupanion
By: Barbara
Because the service was wonderful.
Because the service was wonderful. Thank you so much.
Insurer: Trupanion
By: Irma
Because Trupanion was fantastic when my cat went to the hospital for a very serious surgery.
Because Trupanion was fantastic when my cat went to the hospital for a very serious surgery. They were there for me. I always recommend Trupanion to everyone with a pet.
Insurer: Trupanion
By: Anna
Customer service is awesome !
Customer service is awesome ! And they have a great insurance plan
Insurer: Trupanion
By:
Every time I've reached out for questions the customer support has been super friendly & very helpful.
Every time I've reached out for questions, the customer support has been super friendly & very helpful.
Insurer: Trupanion
By:
Happy pet owner!
I've had a policy for over 2 years with Trupanion. It's always so easy and straightforward to file claims and be reimbursed.
Insurer: Trupanion
By: Amy
Amazing service
Quick & efficient processing of claims especially during stressful times. Really really appreciate the smooth process most insurance are a headache to deal with and with Trupanion it was a completely refreshing experience! Thank you!!
Insurer: Trupanion
By: Cathy
Super helpful and friendly customer service on the phone when I had questions!
Super helpful and friendly customer service on the phone when I had questions! But I sure wish the deductible wasn't quite as high per condition/injury. We are having a lot of little $200 incidents for our puppy, but that hopefully will improve as she gets older and the coverage will cover more for us.
Insurer: Trupanion
By: Kait