Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Because Katie was friendly professional and extremely helpful
Because Katie was friendly, professional and extremely helpful
Insurer: Trupanion
By: Sherrie
Because Trupanion and the members in customer service are beyond excellent ALWAYS!
Because Trupanion and the members in customer service are beyond excellent, ALWAYS! Today I was chatting with Alan and he was extremely fast, efficient, kind and warm!
Insurer: Trupanion
By:
coverage direct vet payment customer service everything!
coverage, direct vet payment, customer service, everything!
Insurer: Trupanion
By:
Highly recommend!
Friendly and knowledgeable.
Insurer: Trupanion
By: Deb
A Wonderful Company. A “Trupanion”
Trupanion is the best. So easy to file claims and paid in a very timely manor. I just can’t say enough great things about them. I would highly recommend.
Insurer: Trupanion
By: Sondra
you have always helped me when i needed help with andy's health expenses
you have always helped me when i needed help with andy's health expenses
Insurer: Trupanion
By: William
Good insurance support is super friendly
Good insurance, support is super friendly
Insurer: Trupanion Canada
By:
Help with difficult times with our pets.
Phone associates were amazing.
Insurer: Trupanion Canada
By: Gord
Great service and product
Quick responses to claims and so happy they are covering my dogs TPLO surgery. Had talked to friends who were refused coverage from another pet insurer.
Insurer: Trupanion Canada
By: Jenny
So far I’m very happy but this is my first claim.
So far, I’m very happy but this is my first claim. I need to see how it is handled. Beth was great and very helpful. She is warm as well as efficient and easy to talk to!
Insurer: Trupanion Canada
By: Donna