Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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All my questions were answered.
All my questions were answered. Especially how to send in a claim.
Insurer: Trupanion
By: Joyce
Emily was responsive and handled the issues we had quickly.
Emily was responsive and handled the issues we had quickly.
Insurer: Trupanion
By: Patricia
Enrollment
Because the Trupanion employee that I signed up with was very personable and kind.
Insurer: Trupanion
By: Amanda
Every time I have questions every agent is compassionate and very helpful.
Every time I have questions, every agent is compassionate and very helpful.
Insurer: Trupanion
By: Don
You folks are easy to talk to.
You folks are easy to talk to.
Insurer: Trupanion
By: Robert
Because I always get helpful prompt and courteous service from Trupanion.
Because I always get helpful, prompt and courteous service from Trupanion.
Insurer: Trupanion Canada
By: Carol
Great service!
Great service!
Insurer: Trupanion Canada
By: Angela
Staff is fantastic
Staff is fantastic
Insurer: Trupanion Canada
By: Sue