Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Agent seemed helpful
Agent seemed helpful
Insurer: Trupanion
By: Don
Always accurate information & friendly customer service.
Always accurate information & friendly customer service. I never feel rushed when I call.
Insurer: Trupanion
By: Randy
Alan was great at helping me with my needs
Alan was great at helping me with my needs
Insurer: Trupanion Canada
By:
Great that there is a chat option available.
Great that there is a chat option available.
Insurer: Trupanion
By:
Helpful and friendly customer service
Helpful and friendly customer service
Insurer: Trupanion
By: Ana
Because all my questions where answered.
Because all my questions where answered.
Insurer: Trupanion Canada
By: Valerie
Because I am very please with your services.
Because I am very please with your services. Every time I call I always have someone who truly wants to help and answer all my questions. Everyone is helpful, concerned and have empathy. You can tell they’re all pet lovers .
Insurer: Trupanion Canada
By: Jeanne
Because they’re always lovely to deal with when I have to make contact
Because they’re always lovely to deal with when I have to make contact
Insurer: Trupanion Canada
By: Ashley
German shepperd/ Back and knee surgeries
You guys are awesome! Very quick response on claims and payments!
Insurer: Trupanion Canada
By: Gregory