Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Alan was helpful and solved my issue in a timely manner.
Alan was helpful and solved my issue in a timely manner.
Insurer: Trupanion
By:
Always have received courteous and informative responses.
Always have received courteous and informative responses.
Insurer: Trupanion
By: Eileen
Easy to set up easy to navigate website and patient customer service.
Easy to set up, easy to navigate website, and patient customer service.
Insurer: Trupanion
By:
Great service.
Great service. Answered all my questions. Very helpful!
Insurer: Trupanion
By:
Perry Mason
The csr was good at explaining to us our options
Insurer: Trupanion
By: Paul
Great customer service!
Great customer service!
Insurer: Trupanion Canada
By:
Great service
We have had a few experiences with our dog and needing to handle things with this insurance company. Every time has been a wonderful experience.
Insurer: Trupanion Canada
By: Pam
Megan was very friendly answered all my questions very easy to talk to and relatable
Megan was very friendly, answered all my questions, very easy to talk to and relatable
Insurer: Trupanion Canada
By: Jennifer
My experience was easy hassle free and thorough
My experience was easy, hassle free and thorough
Insurer: Trupanion Canada
By: Candace