Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


December 12, 2020

Awesome and quick customer service!

Awesome and quick customer service! Thank you.

Insurer: Trupanion

By:

Useful
December 12, 2020

Customer service is great!

Customer service is great!

Insurer: Trupanion

By:

Useful
December 12, 2020

Despite the delay in completing their review of my first ever filed claim with Trupanion on one of my fuzzy children Trupanion did ultimately cover all eligible veterinary expenses at 90%.

Despite the delay in completing their review of my first ever filed claim with Trupanion on one of my fuzzy children, Trupanion did ultimately cover all eligible veterinary expenses at 90%.

Insurer: Trupanion

By:

Useful
December 12, 2020

Bear Boo's Mom & great CS service!

Excellent as always! Your staff always takes the time to answer my questions and are always more then accommodating!

Insurer: Trupanion

By:

Useful
December 12, 2020

excellent coverage on last claim and customer service rep was great

excellent coverage on last claim and customer service rep was great

Insurer: Trupanion

By:

Useful
December 12, 2020

Keeping Bella and Zoe healthy with Trupa

Excellent service.

Insurer: Trupanion

By:

Useful
December 12, 2020

I have received excellent customer service from the company.

I have received excellent customer service from the company. Coverage is relatively good albeit expensive.

Insurer: Trupanion

By:

Useful
December 12, 2020

I love the service I’ve received!

I love the service I’ve received!

Insurer: Trupanion

By:

Useful
December 12, 2020

So nice and so caring very helpful

So nice and so caring very helpful

Insurer: Trupanion

By:

Useful
December 12, 2020

Happy kitty!

Always a fast response to our diabetic kitty's needs, very happy with Trupanion.

Insurer: Trupanion Canada

By:

Useful

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