Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Worth it!!!
Appreciate your customer service feedback without delay when the claim was put in at my veterinarians office. Like the confirmation of your email immediately sent out. Thank you for your service.
Insurer: Trupanion
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Great customer service
Great customer service
Insurer: Trupanion
By:
being able to submit claims through the app direct deposit for payment timely service.
being able to submit claims through the app, direct deposit for payment, timely service.
Insurer: Trupanion Canada
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Because she was very sweet and helpful
Because she was very sweet and helpful
Insurer: Trupanion
By:
because you're the best!
because you're the best! You have covered every claim we have ever submitted and are always so helpful and responsive
Insurer: Trupanion
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Carly was very helpful and professional.
Carly was very helpful and professional. She asked my questions and sent me the claim form I requested immediately!
Insurer: Trupanion
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doesn't pay what I think it should both amount and items.
doesn't pay what I think it should both amount and items. I am not very savy on computors and find using one is difficult.
Insurer: Trupanion
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