Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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always very helpful and friendly service
always very helpful and friendly service
Insurer: Trupanion
By:
Quick and Ease-y
Easy claim process and quick turn around. I’ve had Trupanion since Smokey was a pup and he is now 8! I’m without worry having the support of insurance.
Insurer: Trupanion
By:
Easy claim processing
Easy claim processing. That is a big deal for me
Insurer: Trupanion
By:
It has really helped us in the past.
It has really helped us in the past. Emily was very helpful. Provided empathy in the loss of our previous pet and gave guidance on plans
Insurer: Trupanion
By:
Increíble service go Trupanion!
It was a great experience, I was amazed by the diligence and professionalism of the process. From the customer side it was so easy to do. Thanks.
Insurer: Trupanion
By:
I love Trupanion!
Quick and easy, as always!
Insurer: Trupanion
By:
They responded so quickly and took care of my issue.
They responded so quickly and took care of my issue. It is also very fairly priced.
Insurer: Trupanion
By:
Pleased with Trupanion
Trupanion is quick responding. Easy to file a claim on-line. Representatives on the phone have Benn helpful and thorough.
Insurer: Trupanion
By: