Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Very customer friendly policies and staff and no limit on annual coverage.
Very customer friendly policies and staff, and no limit on annual coverage. Great company, and I have recommended Trupanion to others.
Insurer: Trupanion Canada
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excellent company fast response.
excellent company, fast response. very fair. great people
Insurer: Trupanion
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Trupanion is exceptional.
Trupanion is exceptional. They Handel claims immediately and live up to their coverage amounts. As a pet owner it is comforting to know when you make a claim, you will be treated fairly and quickly. Thank you Trupanion.
Insurer: Trupanion
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Always responsive and helpful.
Always responsive and helpful.
Insurer: Trupanion
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Because he was excellent.
Because he was excellent. Explained everything and answered all of my questions.
Insurer: Trupanion
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Because of their prompt service and the not only the professional staff they have hired they all go above and beyond to make you feel very important and always asking about our puppy.
Because of their prompt service and the not only the professional staff they have hired they all go above and beyond to make you feel very important and always asking about our puppy. I highly recommend trupanion.
Insurer: Trupanion
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Cady was courteous and customer centric.
Cady was courteous and customer centric. She was kind and answered all my questions.
Insurer: Trupanion
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Courteous responsive and professional - exactly what one hopes for from an insurance company!
Courteous, responsive, and professional - exactly what one hopes for from an insurance company!
Insurer: Trupanion
By:
very satisified
enrollment was super easy with, I think, my vet beginning my enrollment when I wanted insurance and the 24/7 phone number to call with question. the 24/7 phone number and reaching someone is the best part so you don't feel out on your own navigating a health issue
Insurer: Trupanion
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