Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


January 10, 2021

10/10 customer service

Excellent customer service!

Insurer: Trupanion

By:

Useful
January 10, 2021

Very knowledgeable and compassionate.

Very knowledgeable and compassionate.

Insurer: Trupanion

By:

Useful
January 10, 2021

Kristie

Always efficient

Insurer: Trupanion

By:

Useful
January 10, 2021

Quick reimbursement

Fast and easy claim service. I appreciate the good customer service.

Insurer: Trupanion

By:

Useful
January 10, 2021

Great and informative customer service.I liked that I was enrolled immediately.

Great and informative customer service.I liked that I was enrolled immediately.

Insurer: Trupanion

By:

Useful
January 10, 2021

Great customer service and easy claim submission.

Great customer service and easy claim submission.

Insurer: Trupanion

By:

Useful
January 10, 2021

I have had nothing but great service fast turnaround on claim checks and great policy coverage options

I have had nothing but great service, fast turnaround on claim checks and great policy coverage options

Insurer: Trupanion

By:

Useful
January 10, 2021

Quick and easy

My questions were answered and it was quick and easy. Thank you

Insurer: Trupanion

By:

Useful
January 10, 2021

Quick response time on all requests and/or concerns and great customer service.

Quick response time on all requests and/or concerns and great customer service.

Insurer: Trupanion

By:

Useful
January 10, 2021

Very timely settlement of my claim and helpful customer service

Very timely settlement of my claim and helpful customer service

Insurer: Trupanion

By:

Useful

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